1. COMPANY INFORMATION

Legal Name: Promontório Sedoso - Unipessoal Lda. Trade Name: Madeira Property VAT Number: 517849844 Registered Address: Caminho do Cabouco, nº 7, 9360-550, Ponta do Sol, Madeira, Portugal Contacts: 916912821, info@madeiraproperty.com

2. SERVICE DESCRIPTION

Madeira Property operates in the real estate mediation sector, providing intermediary services for the purchase, sale, and rental of properties. The website offers functionalities such as property searches and direct contact with real estate agents. The company acts solely as an intermediary and not as a direct seller of the advertised properties. Madeira Property does not guarantee the continuous availability or accuracy of the information provided about the properties, as these are the responsibility of their owners and may be subject to changes without prior notice.

3. TERMS OF USE

3.1 USAGE RESTRICTIONS

Users agree not to use the website for illegal, offensive, or harmful activities, including but not limited to:

• Unauthorized attempts to access website systems.
• Reproduction of content without authorization.
• Dissemination of false or fraudulent information.

3.2 USER OBLIGATIONS

Users must respect these Terms and Conditions and act in good faith when interacting with the company and its services.

3.3 COMPANY RESPONSIBILITIES

Madeira Property is committed to maintaining the security and confidentiality of data provided by customers in all communications.

4. INTELLECTUAL PROPERTY

All content on the website, including texts, images, logos, and graphics, is the property of Promontório Sedoso - Unipessoal Lda. and is protected by copyright. Reproduction, distribution, or use of any content without prior written authorization from the company is strictly prohibited.

5. USE OF IMAGES AND MEDIA MATERIAL

Madeira Property reserves the right to use all images, photographs, and videos taken of the properties listed on its website and associated platforms for marketing and advertising purposes. This material may be used in digital and physical media, including but not limited to:

• Social media posts
• Madeira Property's official website
• Advertising campaigns
• Printed and digital promotional materials
• Email marketing campaigns

By engaging the services of Madeira Property, property owners agree to the use of media material related to their properties for the aforementioned purposes. If they wish to request the removal of specific images, they must contact the company through the available communication channels.

6. PAYMENT AND REFUND POLICY

The website does not accept direct payments and serves only as an informational platform for real estate mediation services.

7. PRIVACY POLICY AND DATA PROTECTION

7.1 COLLECTED DATA

The personal data collected includes name, email, and/or phone number, used exclusively for communication between the company and users.

7.2 STORAGE AND USE

The data is securely stored in the company's databases and used exclusively for identification and customer contact. Users have the right to access, rectify, or request the deletion of their personal data, as provided by the General Data Protection Regulation (GDPR).

7.3 DATA TRANSFER TO THIRD PARTIES

The collected data will not be shared with third parties without the prior consent of users, except when required by law or to fulfill contractual obligations.

7.4 COOKIES AND ANALYTICS TOOLS

This website does not use proprietary cookies but utilizes third-party services such as Google Analytics, Google Ads, and Facebook Pixel to analyze traffic, measure the effectiveness of our advertising, and enhance the user experience.

7.5 DATA RETENTION PERIOD

User data will be stored only for the necessary period to fulfill the purposes for which it was collected or as required by law.

8. DISCLAIMER OF LIABILITY

Madeira Property is not responsible for any events beyond its control that may occur in the advertised properties, including but not limited to natural disasters, vandalism, or unreported structural changes. Additionally, the company is not responsible for any discrepancies between property descriptions and their actual conditions, as the information is provided by third parties.

9. DISPUTE RESOLUTION

9.1 COMPETENT JURISDICTION

Any disputes arising from these Terms and Conditions will be submitted to the Judicial Court of the District of Madeira.

9.2 ALTERNATIVE DISPUTE RESOLUTION METHODS

Users may resort to the Consumer Conflict Arbitration Center of the Autonomous Region of Madeira (CACC RAM), accessible through the website: https://www.madeira.gov.pt/cacc/.

10. CHANGES TO TERMS AND CONDITIONS

Madeira Property reserves the right to change these Terms and Conditions at any time. Any updates will be published on this same page under the category "Changes to Terms and Conditions."